Are you looking for help?
Start with the Frequently Asked Questions (FAQ) which we update regularly. If you still need assistance, we also offer a support forum where you can look for answers or post your question. Either community members or a site curator will followup. If none of these support options answer your question, please feel free to reach out to us directly through the contact form below.
Frequently Asked Questions
Browse our collection of frequently asked questions. We update the FAQ regularly so chances are good you’ll find your answer here. Why not save some time and see if we have the answer you need. This is a great first step.
Contact Us
Sometimes you need specialized help. In those situations, enter your request using the contact form. Please provide as much information as you can including your member account name, email address, type of computer (Apple, pc, laptop, tablet, mobile phone etc.), type of browser (Chrome, Internet Explorer, Firefox, etc.), any error message, and as much detail about what you were trying to do when the situation occurred. The more information we have the faster we can respond. We’ll do our best to respond quickly, however there may be some delay if the support request occurs during non-business hours.